Frequently asked questions

Why should I detail my car?

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  • Your car accumulates numerous particles that can harm the finish. Pollutants, mud, salt, dirt, sand, bugs, tar, rain, sun, etc. are extremely harmful to the paint. 
  • Detailing leaves microscopic layers of fine wax particles that provide a deep shine and forming a clear chemical bond that protects the paint and its original clear coat.
  • Detailing guarantees longevity to the paint and retains the value of the vehicle. 
  • Professional detailing is not just a luxury, it is an investment that has become a necessity​


How often do I need to wax or polish my car?

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  • It depends on the environmental elements your car typically endures. If your vehicle is kept garaged on a daily basis, then a polish or wax can last as long as four to six months.
  • As a general rule of thumb, we recommend that a light colored car be polished and waxed at least every two to three months. 
  • Dark colored cars on the other hand, will usually require more frequent and specialized attention.


How often should I wash my car?

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  • As often as practical. 
  • Most enthusiasts wash their vehicles at least once a week. Some folks wash their cars almost every day. 
  • Washing your car frequently DOES NOT ruin the paint when it is done using the correct products and techniques.


What is paint correction?

  • Also known as swirl mark removal or machine polishing, paint correction is the reduction or removal of marks in the top layer of paint to produce a more refined finish.
  • Paint correction can involve either the hand or machine application of varying grades of cleanser, polish or compound. The majority of work is usually done with rotary machine polishers to get the best level of correction.
  • Good paint correction requires a high degree of skill and concentration, but done properly, it really can transform the look of a car by dealing with (amongst other things); hard water marks, etching caused by bird droppings or insects, swirl marks, scratches and fading.​​


Do you accept Credit Cards?

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For your convenience, We accept all major credit cards ( Visa, MasterCard, Discover, Amex) Verified checks, Cash and Apple Pay and Android Pay


Do you come to my location?

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  •  YES! WE COME TO YOU!
  • We are a mobile car wash and detailing company, therefore, we arrive at your location in vehicles fully equipped to complete the service.


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Company Policies

Rescheduling/Cancellations

Mobile Detailers Inc is committed to providing exceptional service. Unfortunately, when one client cancels without giving enough notice, they prevent another client from having their services completed. 

We are happy to reschedule or cancel your appointment, however we do require a 24-hour notice. You can reschedule an appointment on our website, by email or by contacting us at (954)997-0301. 

There is no charge to reschedule or cancel with a 24-hour notice.

 WE DO CHARGE A $20 FEE FOR NO SHOWS

All cancellations must be made with the office – please do not tell your detailer.

*Note: If there is inclement weather, no fees will be assessed. 

Mobile Detailers Inc reserves the right to refer any client to another company due to frequent cancellations. 

  

Cancellations without 24-hour notice

Life happens, emergencies arise, please let us know if you will not be able to make your appointment. If prior notification is not given, you will be charged a $20 fee for the missed appointment. We are available by phone, email, text and online. 


Payment Policy

Payment is due at time of service (unless otherwise discussed prior to services being rendered). There is a $20 charge for payments received more than 29 days after the date of service. A 1.5% monthly late fee will be assessed  every month until the balance is paid in full. If an account is sent to collections and subsequently, a collection agency, all fees incurred will be the responsibility of the account holder (The client)

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